USAA Auto Insurance
A good car insurance company is someone you can lean on in times
of need. They are someone whom car owners can rely on in times of trouble. Not only that a good car insurance
company will offer great services and will keep the word they have committed to their policy holders. If this
is the kind of company you are looking for then USAA can help you with that.
USAA was established back in 1922 when 25 Army officers met in San
Antonio, Texas and decided to insure each other’s vehicle. They began advertising their company to other
military personnel and since then it grew from a simple 25 members to 30,000 by 1940. Today USAA offers a
complete and wide variety of financial services to all who are serving or have served in the US Army along
with their families. From the 30,000 members back during the Great Depression, USAA has now 7.7 million
members and still growing.
What’s a car insurance company without their services? Nothing of course,
however, service is what makes this company running for more than 89 years. USAA has a number of advantages
over the many car insurance companies in the market today. Take a look at their price and compare it with
other insurers. They have lower rates for the same coverage you can find in other companies. Since this
company mostly caters to military families, they have great customer services. This company offers a full
transactional website and reliable customer representative that you can talk to. USAA is a full-service
financial services company and members have the opportunity to avail discounts on savings, checking and many
other products that they offer.
While the members of this car insurance company enjoys the
benefits and services that the company gives, this insurance is not always an option for everyone. This
company specifically caters to members of the military and their families. If you are serving the army or a
veteran, you and your family are candidates for membership. However, to those who are not in the army, there
are some exemptions. While most of their products are available for the general public, the auto insurance is
not. In addition to that, this company is most likely to decline a policy of those they consider as poor risk
even if they have met and qualified for the requirements.
There are also a number of customers who are not satisfied with
their services. Yes, even if they cater most to those in the military, there are still complaints about them.
Reporting claims is one of the most common complaints that this company has received. Policy holders were
denied and if they were given claims, the amount is less than expected. With the many issues that this car
insurance can’t resolve, unhappy customers took the liberty to switch to a new carrier.
Despite the complaints and unsatisfied customers that they have,
USAA still continues to serve those loyal customers. They continue to give the best products and options for
them. USAA does not have in-person offices or any traditional agent like other car insurance companies,
customers can solve their claims through phone or online. Some of the common services they offer include good
student, safe driver, loyalty and legacy for those who are under 25 years old and whose parents are USAA
policy holders. Interested customers who request and buy their policy online will enjoy the $50 discount from
them. They can also pay their bills according to their paycheck schedule or use the website to print out
copies of their ID card. This way payment will be easy.
USAA has covered all 50 states and the District of Columbia. Not
all options are available in these states since requirements vary in every state. Options like accident
forgiveness may not be available in other areas and vice versa. Over all, this car insurance company has
consistent ranks among other insurance companies. Customers have rated this company 92 out of 100 in a survey
of claims-related problems. They have been rated five out five score in all five categories by the J.D.
Powers and Associates. Their website has been rated 4.7 out of 5 with 93% of their customers stating that
they would recommend this car insurance company among others.
These facts alone tell potential customers that USAA has committed
to do excellent services to its customers. If you are interested in purchasing a policy from this company
then make sure that you have compared their quotes with others. This way you know if indeed they are who they
say they are. Take time to shop for quotes, read and be informed before you purchase your
Contact them at: 1-800-531-8722